Setting up your e-mail account in Outlook or Thunderbird

Important: Please substitute example.com with your domain name.

Setting up your Cape Publishing hosted e-mail account in an e-mail client like Outlook or Thunderbird takes just a few minutes. Please use the following settings. We recommend using a robust email client with a secondary spam filter rather than a simplified client like Outlook Express. 

Server type: IMAP

Account name: Your email address

Username: Your username is your full email address, i.e. info@example.com. (Do not use simply "info.")

Password: As assigned. If you need your password reset, please call us at 609-898-4500. We cannot recover a lost password.

Incoming server: mail.example.com

Outgoing SMTP server: mail.example.com (The outgoing SMTP server requires authentication. Use the same username and password combination.)

Do I need to check the "SSL" option?

No. Our incoming and outgoing servers do not use SSL.

New mail isn't coming to my inbox!

Make sure you are opening the correct inbox. IMAP accounts have their own inbox, which is separate from the Local Folders structure you may be used to.